All orders require a 50% non refundable and non transferable deposit.
There is a rush order fee of $35 applied to all orders needed within 3 weeks or less if we have the availability.
Orders are not put on the calendar until your deposit has been received.
Invoices must be paid within 24 hours after being sent out. Any unpaid invoice exceeding 24 hours will be cancelled and at risk of not being reinstated.
Cake Me Please books on a first come first serve basis, so if you receive a quote and do not request an invoice, it is possible someone can take that spot if it is secured with a deposit.
The pickup address will be released no more than 24-48 hours before your event date. Once the pickup address has been sent out, we will then schedule your pickup time.
Once you have possession of your order, Cake Me Please is no longer responsibile for any damages. This also applies to exchanges via a third party.
There is a 15 minute grace period given after the initial agreed upon pickup time. When those 15 minutes have been exceeded, there will be a $20 late fee applied that will have to be paid before you may retrieve your order.
Cake Me Please reserves the right to refuse service to anyone or any organization for any reason and at any time.
PLEASE MAKE SURE YOU HAVE READ THE ABOVE DISCLAIMERS PRIOR TO BOOKING, AS YOUR BOOKING IS AN ACKNOWLEDGEMENT THAT YOU HAVE READ AND UNDERSTAND THE ABOVE POLICIES. POLICIES ARE SUBJECT TO CHANGE.